The implementation of Obamacare has had a rocky start including here in Nevada County where County Social Services Director Nicole Pollack in giving an update to the County Supervisors painted a vivid picture.
Pollack says county social services workers have had to deal with new eligibility rules and policies that are not defined, and training for eligibility workers being cancelled with only a days notice because of problems with computer systems. Pollack explained early on, Covered California representatives talked a lot about Healthcare being like Amazon where people could go to the website and pick the plan they wanted .
Click here to listen to Nicole Pollack
Pollack says one problem is that some counties are using a different software program that what was introduced with Covered California, meaning staff has to enter into two different systems.
Pollack says Nevada County currently has 8,340 Medi Cal beneficiaries , half adult, half children and the county will be picking up more.
It is expected that Nevada County will receive additional funding from the state to cover new Medi Cal enrollees.
Supervisors applauded the County Social Services office for working with a dysfunctional system. Pollack said they do have 6 months to get people enrolled and, taking the process slowly, they will move forward.