< Back to All News

9-1-1 Dispatchers: Unheralded First Responders

When you think of first responders, you probably think of police, fire, or paramedics. But how about the people that sent them there? The 9-1-1 dispatchers are * the * first people that have to deal with an emergency or a crisis…

Listen to Andrew Trygg 1

Andrew Trygg has been the director of the Nevada County dispatch center for more than 18 years. He says while his crew does save lives every day, you can’t save everyone. He remembers a recent call where a man said he was going to kill himself…

Listen to Andrew Trygg 2

He says after a situation like that, often times you don’t have much time before you move on to another call, so leaning on co-workers who have shared similar experiences helps you get through it. Currently the dispatch center is located in a small office without windows at the Wayne Brown Correctional Facility. The county is exploring moving the dispatch center to the Juvenile Hall.


KNCO Web Comments Guidelines

  1. Keep it clean. Comments with inappropriate language, no matter how cleverly spelled or decorated will not be posted.
  2. Comments on the way the story was written or misspelled words will be passed on to the story authors and not posted.
  3. Please use your real name. Anonymous comments or comments posted using a fake name or web handle may not be posted.
  4. Please use your real email address so we can contact you.
  5. No flaming. Any comments that are primarily of a name calling finger pointing nature may not be posted.
  6. The comment section is not a right it is a privilege. KNCO retains all rights as to what is posted on its website.

Leave A Comment



* captcha