If you had no luck reaching any Grass Valley city departments Wednesday by phone, it wasn’t on your end. Police Department Chief Alex Gammelgard says their system has been down since the start of the business day…

click to listen to Chief Gammelgard

Gammelgard says the city has been working with a third party vendor to fix the problem. He says residents can still make emergency calls…

click to listen to Chief Gammelgard

Gammelgard says Grass Valley’s phone system should be working again by the start of the business day on Thursday. But if not, a temporary system will be in place. He says there are plans to replace the system in the near future, and that timetable may be accelerated. He says this is the first major outage the city has had with the current system.