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NID Phone Service Disruptions Possible

Posted: May. 18, 2021 12:38 AM PDT

Phone service may be disrupted at NID offices on Tuesday. District officials say they’re transitioning to a new system which will bring customer service benefits. But they say interruptions may occur during the switchover. The replacement of the 20-year-old system became necessary because the vendor no longer supports the system and replacement parts were cost prohibitive.

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